I went with my flute teacher to purchase an upgrade on Saturday 3rd May and everyone was so lovely! We were a little late to our appointment due to traffic but we phoned ahead and it was no problem.

We were offered a cuppa when we arrived, and a little room upstairs, then after some set-up we were pretty much left to our own devices. I must have tried 8 or 9 flutes before deciding on which I wanted as they have a large selection. Tom was so knowledgeable and helpful, dipping in from time to time to see how I was getting on and explaining some of the differences between the brands. I wish we didn't have to rush off for a gig because I could've stayed and talked to Tom all day haha. I'd already been experimenting with new flutes for nearly 2 hrs at that point though but I never felt any pressure to hurry at all.

Overall, great experience and I'm very happy with my new Miyazawa. I would definitely recommend!

Great service always

Really good selection of if instruments. Fantastic, knowledgeable staff, really helpful.